Booking & Cancellation Policy
Booking Policy
We require a 50% deposit to secure your booking either via credit card or from your gift voucher. Unfortunately we cannot secure your appointment until the deposit is received.
We send you a confirmation SMS 48hrs prior to your appointment to which you can reply to confirm or cancel. Please call or email hello@ymdayspa.com.au if you would like to reschedule. Alternatively, contact us any time over any of our social media channels.
Cancellation Policy
We understand that people need to cancel because of various legitimate reasons, but we are still a business that needs to pay the staff and rent. We sincerely thank you for your understanding.
In the event that we need to cancel/reschedule your appointment due to staff illness etc. You will not lose the deposit, thank you for your patience and understanding.